Responding as quickly as possible to inquiries on your Contact Form is vital for your customer service. Each message or positive interaction with your community is a huge benefit for your business. Including:

  • Improving your brand image
  • Informing customers about your products or services
  • Triggering customers to make a purchase

Our Facebook Contact Form app suite allows you to both answer quickly and effectively, and even automate responses. Here are some tips to maximize the app’s functionality:

  1. During set up, make sure to add your co-workers to forward messages to the most fitting department
  2. Edit the fields of your contact form to gather as much information as possible upfront
  3. Set up text templates from within the app (left side menu) to set up automated responses
  4. Add to ensure your email notifications do not go to spam


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