How do I change the tab name for my Contact Form?

If you want to change the name of the tab for Contact Form, simply go into the Contact Form App –> and select “Tab Design” on the left side menu. Edit the text in the “Tab name” field then scroll to the bottom of the page and click on “Save”

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How do I add a co-worker to receive Contact Form messages?

Want your co-workers or colleagues to also receive Contact Form inquiries? This is how to add a new email address into Contact Form: Go into the Contact Form app –> then select “Set up” from the left side menu Then you’ll click on the “Add Contacts” button   This pop up will appear. Simply type in the […]

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Can I add custom fields to my Contact Form?

Yes, you can add as many custom fields as you’d like onto your Contact Form! Here’s how: Within the app, click “Set up” on the left side menu Scroll down to “Fields of your form” and click the “Add other fields” button Enter the name of your new field, the type of response, if it’s […]

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How do I improve my response rate for Facebook messages?

Responding as quickly as possible to inquiries on your Contact Form is vital for your customer service. Each message or positive interaction with your community is a huge benefit for your business. Including: Improving your brand image Informing customers about your products or services Triggering customers to make a purchase Our Facebook Contact Form app […]

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How do I add a Contact Form to my Facebook page?

A contact form is the fastest and easiest way to communicate with your customers and potential customers. Upon installation, you will receive messages directly to your inbox (accessed on the left side menu) and you can respond quickly with text templates within the app. To install follow these steps: Visit the Contact Form app on Facebook: […]

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